I am a collaborative, audience-centered, and strategic designer. Focused on understanding and adapting design to users’ accessibility needs, as well as personal, cultural, technological, historical variables. Constantly seeking qualitative and quantitative data points and contributing toward the fullest possible picture of the problems, possibilities, and opportunities that could help or hinder reaching organizational and user goals.
All UX functions for features assigned to 2 teams of 20+ full-stack developers. Research, requirement validation, story-writing, information architecture, UI design, testing, and front-end code review & refactoring. Leading team's transition from XD to Figma, transitioning >100 primary components, screens, interactions, and prototype connections.
GRA2427 CSS Design (Summer, Fall 2022)
Managed a team of contracted designers, collaboration with product owners, developers, and QA team members at all points of iterative planning, feedback, and design loops. UX research, guidance, and implementation in alignment with organizational priorities and cross-cultural user needs. Brand refinement advisory group. Participation in cross-team critiques & collaboration.
Pioneered the UX function in my division. Independently ran process for interviews, heuristic evaluation, feedback collection, and user testing. Interaction and feedback collection from internal local departments, internal international representatives, and external user-partners. Iterative user journey mapping, wireframing, and comp design for web, mobile apps.
On-the-ground ethnographic research on 3 continents, and in 4 distinct cultural contexts, delivering immediate and long-term actionable guidance for innovation, streamlining, and audience expansion.
Iterative design process to create print & UI deliverables for internal and external stakeholders. Image, document, and presentation design, editing, printing, and publishing. Development of promotional pages, API intake page, fund development pages, and executive director’s blog; developed by hand or with Wordpress.
Evaluation of API partnership applications, API key provisioning, embed code documentation & distribution.
Raised $1.6 million in total financial contributions. Collecting, writing, editing, or curating compelling accounts to communicate organizational mission and create financial contributor alignment. Regular updates to a socio-economically diverse financial & advocacy partner base of 100-400 units distributed through USPS, Mailchimp, and Facebook Pages/Ads. Design and updating of website, email templates, and print templates. CMS database management of >1,000 contacts and leads. Real-world social networking in diverse contexts, primarily in suburban/small-urban western PA, rural/agricultural central PA, Washington, DC metro area, central FL, and southern CA.
Selection of regionally-implemented technology solutions. General IT help. Design and development of independent web pages for regional team, area teams, field staff, and conferences.
Managing volunteer teams of students on 5-12 campuses, project management, volunteer management, teaching & public speaking, alignment, event planning, budgeting.
Edinboro University of Pennsylvania
Valencia College, Orlando, FL
Effective Ideation Techniques; UX Deliverables; Omnichannel Journeys and CX; One-Person UX; Analytics and UX.